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Click to view contentALICE - The new tool for Portal Managers to manage user accounts and application requests. GEMS, the current tool for Portal Managers to manage user accounts and application roles, will be shut down at the end of March 2023 and replaced by the new tool called ALICE. The transition to Alice is smooth, which means that both tools are already…
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Click to view contentA portal manager performs administrative tasks for all user accounts that belong to a supplier code. He is responsible for user administration and can approve the use of applications. There can be several portal managers per supplier code. The tasks as a portal manager User management: Confirm creation of new user accounts Delete user…
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Click to view content  Open all Close all 2023 - February Change of User Registration Process When a user requests a new account for a supplier ID that does not have a Portal Manager, the process stops with an error message: A new Portal Manager has to be defined first. The user has to call the helpdesk or contact someone from the Mercedes-Benz procurement…

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When switching between Supplier Numbers it is possible that some applications are not working and some areas are disabled due to different permission settings.